The BioTek Global Technical Support Center (GTS) is your Help Desk for all questions related to BioTek product use, maintenance, troubleshooting support and other frequently asked questions. Cell migration and invasion are live cell kinetic assays useful in oncology research. Find your closest BioTek Service Center location and discover the instrument warranty/contract coverage, maintenance options and calibration services available. Browse BioTek’s white papers for timely information on such important topics as Reactive Oxygen Species and 3D Cell culture. BioTek Instrument Service and Repair is available worldwide at several of our International Service Centers. Miltenyi Biotec offers service contracts aimed at meeting the needs of research users. They will guide you through your decision process and help you select the proper equipment for your application, assist with installation in your lab, and train your staff on the use of the instrumentation. BioTek espouses a "Think Possible" approach that sets the tone for fresh ideas, unsurpassed customer service and original innovations. Any required software is installed and the computer communications are confirmed. From time to time, BioTek phases out or discontinues the sale, development of, or support for a product as new products are developed. Apply to Vice President of Marketing, Senior Controls Engineer, Digital Marketer and more! They will guide you through your decision process and help you select the proper equipment for your application, assist with installation in your lab, and train your staff on the use of the instrumentation. Having trouble? BioTek Service Engineers provide personal support for instrumentation, software, parts and applications at our Global Technical Support Center. They will guide you through your decision process and help you select the proper equipment for your application, assist with installation in your lab, and train your staff on the use of the instrumentation. Toll free: 800-792-3625 | Fax: (804) 222-5360. If you have a repair need, please contact the Global Technical Support Center or a BioTek Service Center for resolving your repair need quickly. Click to view a historical timeline of BioTek's milestones since entering the life science market. From gas controllers to micro-volume plates, we have the peripherals to help advance your research. BioTek offers Preventive Maintenance (PM) on all instrumentation. We Provide services in: Search or browse our database to find scientific articles submitted by BioTek’s applications scientists and published in leading journals. BioTek’s Application Starter kits contain everything you’ll need to implement the latest assays for a particular application, quickly and with minimal training. Operational Qualification As a prospective partner, BioTek can help you achieve your sales and market penetration by providing a unique blend of products, service, support, training, co-marketing and quality assurance designed to meet your customers’ requirements while you remain focused on your core business. Testing to show conformance to specification is performed during an OQ. Note: If you would like to list your Biotech company on our website, please feel free to contact us or visit our page. However we routinely host customized training at our BioTek Service Centers for various customer requests. Review past issues of TekTalk, BioTek's complimentary life science instrumentation e-newsletter. Watch this quick registration tutorial. BioTek’s detection and liquid handling software enhances the superior performance, reliability and versatility of its instrumentation. These videos can also be found on BioTek's YouTube channel. At BioTek we feel passionately and genuinely that our employees are our greatest asset. BioTek Field Service is available for most customers throughout the world. Since our center is at the BioTek World Headquarters our highly skilled team of scientists, technicians and engineers are able to support any customer question. This year we celebrate 50 years of Passion & Innovation. BioTek’s application guides offer detailed information on a variety of topics. The service contracts include technical support and annual preventive maintenance programs to ensure maximum performance of the MACSQuant® Analyzers over time.Choose the appropriate level of support:Full Service Contract: The Full Service Contract includes scheduled maintenance visits. Symmetry Biosciences provides contract research, specialized chemistry services and bioanalytic services to the biotech, pharmaceutical, medical device, agrochemical and fine chemical industries. Is your laboratory spending too much on OEM lab equipment service contracts? Access BioTek’s Customer Resource Center to search frequently asked questions and discussion groups for imaging & microscopy, detection, liquid handling, robotics and software. Cytation 7 Cell Imaging Multi-Mode Reader, Cytation 5 Cell Imaging Multi-Mode Reader, Cytation 1 Cell Imaging Multi-Mode Reader, Gen5 Software Features for Imaging & Microscopy, 4-Zone Incubation and Condensation Control, BioTek Announces New Cytation C10 Confocal Imaging Reader, BioTek Receives Patent for Automated Media Exchange (AMX) Module for the MultiFlo FX Multi-Mode Dispenser, Synergy H1’s Continuously Variable Bandwidth Monochromators Optimize Assay Performance, Agilent Cell Analysis - Immuno-oncology Virtual Roadshow - Part 1 of 2. The Operational Qualification (OQ) process demonstrates that an instrument functions to its operational specification in the selected environment. Need a quote? Contact your BioTek Service Center for a Return Material Authorization (RMA) to start the certification process. At BioTek, our experienced service team has trained customers worldwide. Our expertise is especially in polymerase assay designs and engineering of DNA polymerases with new properties. BioTek Services, Inc. was founded in 1998 and subsequently became incorporated in 2001. Depending on the nature of your repair and the warranty/contract coverage, various fees may be required: labor, parts, travel charge and/or shipping. With our headquarters in the beautiful Green Mountains of Vermont, USA, we also have regional offices around the world. Installation The principle difference between migration and invasion is that migration refers to normal cell movement; whereas invasion describes cells actively invading surrounding tissue. Check back often for our latest additions to the Visual Abstract library! BioTek’s peripheral products help to expand your BioTek instrument applications and improve workflow efficiency. BioTek’s application bulletins provide brief, concise descriptions of timely applications enabled with BioTek instrumentation. Watch this quick registration tutorial. The service contracts include technical support and annual preventive maintenance programs to ensure maximum performance of the MACSQuant® Analyzers over time.Choose the appropriate level of support:Full Service Contract: The Full Service Contract includes scheduled maintenance visits. BioTek determines that the contract meets these criteria because (1) BioTek and Farma approved the contract, (2) BioTek can identify each party’s rights, (3) BioTek can identify the payment terms, (4) the contract has commercial substance, and (5) it is probable that BioTek will collect substantially all of the consideration to which it will be entitled. To register for the first time, click Login and Not a Member to sign up and receive instant access. In January 2018, Biotek purchased additional waste related intellectual property from Stratcon Singapore Pte Ltd. BioTek espouses a "Think Possible" approach that sets the tone for fresh ideas, unsurpassed customer service and original innovations. BioTek's highly trained sales and service professionals are experts in life science instrumentation. To stay the leader in detection and liquid handling software our teams never stop creating innovative solutions for customers. BioTek’s application team has developed more than 170 scientific posters on their latest research highlighting the applications enabled with our life science instrumentation. Directory of 134 biotechnology companies engaged in Contract Services work. We inspect the instrument, replace specific parts, complete necessary product updates, perform testing and provide a certificate for your GLP, ANSI/NCSL, Z540-1, ISO 9001 and ISO 13485 needs. Browse the Customer Spotlights below to see how BioTek is helping to make their research possible. Field Service is also available for many customers throughout the world. In addition to the security of a routine quality check, customers rely on the Absorbance Test Plates to maintain GLP and CLIA 88 regulatory compliance. Find your closest BioTek Service Center location. To complete or enhance your BioTek imager, microplate reader, liquid handling or robotics system, we offer a wide range of accessories, from tubing and bottles to imaging filter cubes. Our continual improvement process includes soliciting customer input on quality and product features, and then designing, validating, manufacturing, and testing products to ensure performance and reliability. 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