At its price point, this TV is one of the most affordable 32 Inch Screens you will find. Black TV Screen Solution 1: This would mean that either a CABLE BOX, SAT BOX, COAX CABLE, HDMI CABLE, ETC may not be working properly, something is loose, or needs reset. I'd suggest starting there to see what options or suggestions they can provide. We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, rewind twice and forward twice) we can tell it rebooted but nothing changed. Roku provides the simplest way to stream entertainment to your TV. When i unplug it and turn it on it will go normal to the roku screen for a few and act normal then go to the home screen and go dark. I just plugged them back in. I cannot get anyone on the phone due to the situation. This Tv is only 4 months old. Hisense’s Roku TV is full of extra features that make it an excellent fit for your living room or home theater. Manufacturer Support & Warranty Resources, Problem with latest update. -Reset ALL components by unplugging them for 5 minutes including the TV. Element Electronics provides high-quality consumers electronics that are accessible to everyone. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I've factory reset it did no good. A recent firmware update could have caused the issue. A TV For every room, in every home. 55 inch. On your terms. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. If there is anything wrong with TCL tv, you either take it up with the place you purchased it, or with TCL. I'm seriously pissed as this is my fourth tv in like a month due to problems every time. 2. ... Popular TV Screen Sizes. Shady#TCL55s405. Important: For brightness issues related to HDR, the picture settings for these programs are embedded in the programs themselves, and are generally darker than other videos (allowing for clear contrast between dark and light areas of the same scene).Due to the nature of HDR, these settings cannot be overridden. Each Roku TV manufacturer provides direct support for their products running the Roku OS. This problem may not be because of an issue with the TV, but rather your cable box. @Kaivika Thanks for the note here. More than a smart TV—a better TV. 65 inch. Element TV’s are usually lower price points and therefor lacking in features. If you are still experiencing an issue, we would suggest contacting TCL to see what options or suggestions they can provide. 43 inch. Easy Fixes for Common TV Problems. Manufacturer Support & Warranty Resources. We unplugged and plugged back in … Each Roku TV manufacturer provides direct support for their products running the Roku OS. fyi this is an all too frequent problem with TCl tvs - the led back lights fail My tv lasted 15 months so out of warranty. I have contacted TCL and they claim the problem is not an issue with the TV and it was just a few months over a year and therefore out of warranty and they would do nothing. It is an all-purpose screen that you can use as a TV, a computer monitor or a gaming screen . I also have a Vizio that’s 5 years old with NO issues and a Westinghouse that is 4 years old with NO issues.Now I’m stuck with a broken Roku TV same del mentioned above, and Roku speakers that only connect to a Roku TV. We offer the best technology and the newest trends at accessible prices to make sure there's an Element television that will fit your entertainment needs. Element TV Half Screen Dark. We offer the best technology and the newest trends at accessible prices to make sure there's an Element television that will fit your entertainment needs. Just curious if others have experienced this issue. Any help is greatly appreciated. I purchased a Samsung tv and although I miss Roku platform the entire experience with TCL TV has left me uninclined to purchase a roku tv or device as a matter of principle. I purchased it at Nebraska furniture in Dallas, Tx area. This problem may not be because of an issue with the TV, but rather your cable box. Background. Yes, but you have to be able to see the screen to do it. The Roku remote is a familiar sight to anyone who's used a Roku TV, whether it's from Element or another brand. Shop for roku smart tv online at Target. Roku provides the simplest way to stream entertainment to your TV. One Roku Express, two Roku Streaming Sticks and one Roku Ultra. Have you tried contacting TCL support yet to inquire further? Waking up this morning I noticed my Roku tcl tv was dim to the point of a black screen. I've went into the settings and tried to fix it that way and I also did a reset with the button on the side and it didnt work. Before any troubleshooting, a pair of fresh batteries is definitely recommended. ... For many years I was a confirmed Roku users. As @Tivoburkee mentioned, have you tried contacting TCL support yet to inquire further? Bought my TV in 2016 it's nice but last year I noticed it was flashing black screen then go to normal and now it's just gone a shade of black. I rebooted it and now it won't turn on at all. Element TV’s are usually lower price points and therefor lacking in features. Last night my tv was working perfect. 55 inch. before buying anything or taking it … Costs $507 after tax at target. I have the same problem, changed out tCon angel and power panel. If the screen is still dark after the picture quality mode is changed, change the setting Backlight, Picture, Brightness and adjust the brightness to your taste. Shop our affordable selection of Roku TVs and appliances today. With thousands of available channels to choose from. You'll want to contact your Roku TV manufacturer for more help with that type of issue. One such TV is the Element ELST3216H 32″ 720p Smart LED TV. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. You'll want to contact your TV manufacturer for additional help and support. Try testing another device, first. Not roku who only furnished the UI on TCL made tv. That is kind of my point they are claiming it is not an issue they hear about often which is clearly not true. Last night my tv was working perfect. -Be sure all COAX CABLES and HDMI CABLES are tight and properly connected. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. if you check on line this is a huge issue.. Bc of the loss of my roku tv i no longer use the platform and frankly i am hesitant to purchase another roku tv bc clearly they are not ensuring that manufactures that lhey license to are quality products with proper support I get that they are not at fault for the bad tv but they are in a position of influence and should insist on certain standards like say the tv sets should with normal use last longer than a year or 2 yrs. If you find the connection to drop fr… Potential solutions: The first, and most obvious, thing to do is to make sure that the batteries in the remote aren’t dead. TCL No Backlight, Black Screen, Flashlight Test Good, Menu Sounds Good I have a 55” TCL Roku TV (55S405TNAA) that was working fine, then the next time it was turned on has no picture. There is just no way a quality tv with normal wear and tear should fail so often for the same reason - led backlights. You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837. We turned it off and went to bed and this morning we turned it on and the screen is working but it is so dark you almost cant … Clicks are audible when adjusting the volume or navigating the menu. It's in the Settings menu, under System/Power. Looking at the spec for your model it does not appear to have casting hardware built into like a Samsung frequently does. If the screen is still dark after the picture quality mode is changed, change the setting Backlight, Picture, Brightness and adjust the brightness to your taste. All four have had the issue. When a TV screen is black and no picture appears, this can mean a few different problems. Please contact your TV's manufacturer directly to report this issue and request additional support. This is a 65" Element Roku TV. Choose from contactless Same Day Delivery, Drive Up and more. Element. 65 inch. Element 43" 4K UHD Roku TV. Then I started to watch a TV series, and a few minutes in the show, the screen went BLACK (not blue) and the remote did not respond, and the status light did a double blink (which repeated continuously). my TV still works perfectly well after my expert (not) work on it. Shining a light on the screen would show the big white lettering slightly … What could cause an Element Electronics TV to power on but turn off with no picture or sound? The TCL Roku TV is a smart TV with a simple, intuitive interface and built-in ability to watch live TV with an antenna, access connected devices like a cable set-top box or game console, and stream content over the internet through different streaming channels (more popularly referred to as apps) that can be added via the Roku Channel Store. I can not send any commands to the Roku. If your television suffers from a distorted picture, weird colors, or the dreaded "soap opera effect," these simple fixes can help improve your picture. 70 inch or more. First, press the ‘Menu’ button to check if anything happens. I found 96 complaints about this TV on BBB website. If Picture mode is set to Cinema or Custom, the screen may become dark. Select Roku TV models have an advanced picture control setting called local dimming, or local contrast.Local dimming technology improves the contrast performance of your Roku TV by dimming the parts of the screen that should be dark while not altering the parts of the screen that should be bright. 2. So I got my Roku today! Suggestion to fix Live TV channel navigation, Problem With Live TV Over the Air - Channel 10.1 redirecting to 10.3. Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. I'd suggest starting there to see what options or suggestions they can provide. 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