I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. You can find … To restart your device: Unplug your device or the power adapter from the power outlet. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. How to reset 2nd-generation Echo, Echo Dot 1. I have 3 different brands of smart plugs. 2 singles that use Jinvoo. Arranging a UPS for power backup might be the right solution but what if you want security from a potential power outage. I have a few other devices that have not yet … USA 3 Posts. Then plug it back in. i checked everything and then thought of putting the Lutron hub on a separate network/connection/wireless SSID by itself and have the echo dot connect to the same network - thus reducing the number of potential conflicting network devices. The big benefit here is SmartApps. Posted - 01/19/2015 : 04:19:14 AM . 2.) Use a paper clip (or similar tool) to press and hold the Reset button. The reason I ask is that if this is the case, the better method to do this would be to use the ‘replace’ device in the Mobile app vs. add new device. If you “replace device” it will automatically: 1.) My amazon echo was plugged in during a power outage, and now that the power is back, the echo has the power light above the cable on, and when I hit the mute button on top, the red mic lights up, but the light ring, speakers, and microphone don't work. Power outages are a pain, especially if you are listening to music from power-dependent devices like Amazon Alexa. Restart your device to resolve most intermittent issues or if it is unresponsive. 1 power strip that uses Jinvoo. Devices Unresponsive After Power Outage New Topic Reply to Topic Printer Friendly: Author: Topic : Jim98GP Starting Member. If your Echo or Echo Dot is unresponsive, or you want to give your device to someone else, you can reset the device. After you reset your Echo device, you need to register it to an Amazon account and reenter any device settings to use it again. Add the new device in all the SmartApps where the old device was. The Alexa app on your smartphone or Echo device might be outdated, or the Echo might not be connected to power. My Alexa echo dot would almost always say to check the connection or device/power. The Wi-Fi may be spotty or malfunctioning, or the … I have been using a Fanlinc and a 2441TH Thermostat with a ISY994i for about 4 months now. There are several reasons why an Echo device may appear offline, unable to respond to Alexa. For devices with removable batteries, remove and reinsert the batteries to restart the device… Power outage screwed up some parts but not others Hi everyone! 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