Hi guys, I'm new here Been getting a bit excited browsing the Joules website and thinking of all the potential over-spending I can indulge in with their sale! Anybody got any Joules wellies? Good Morning Sian, Thank you for taking the time to leave your review. On top of that, it's fairly safe to say that Hunter Original Short are more popular rain boots, based on their 3,000+ reviews. Rating Summmary: 13 total reviews. Ordered Christmas gifts. Email advises they will reply in a ‘few days’ but it’s been over two weeks now. Out of the 3 items ordered only 2 arrived on Dec 16th.There's been no information about the third item - it's almost as if I never ordered it. If refund not received within 14 days thereafter write a Letter Before Claim and charge them for your own time plus cost of postage, travel etc. Phone lines eventually closed because of “high demand” (makes sense?!) You would think she feels lucky that Joules has survived and she still has a job but seems not. Choose from traditional country polo shirts to motif sweaters, gilets and patterned wellies. Dog Coat Sizes . Chest: ... *These sizes are only applicable to Joules branded products. Please consider both measurements and weight when choosing a collar for your dog. About Joules: Living the Good Life Joules Clothing sell high quality women’s, men’s and children’s clothing and … You seem to be very quickly loosing your status as a well thought of brand. Comment. I emailed them 4 times no reply. Please note, some Slipper sizes differ from the below. Purchased some slippers early November as a birthday present. Absolutely awful customer service.I returned 2 jumpers costing £110 back in November (which were received and signed for), I’ve had no response to acknowledge my returns despite sending 4 emails and trying on numerous occasions to call but never getting through, now the customer service line has been shut down.Some acknowledgment to explain the situation would be good, but nothing.I’ll continue sending emails until I reach the date when I have to take this matter to trading standards.Unfortunately it sounds like my situation is all too common with Joules at the moment . Get up to 60% off for a limited time. I've looked up a shoe sizing "conversion chart" for UK shoe sizes and I have seen both a size 4 and a size 5 as shoe size conversions. #JOULES, Laugh. Phone lines are not manned (understandable due to the pandemic) but I've emailed them multiple times over the last 10 days but nothing more than an automated reply from them. • Check the sizing: Make sure that you’re comfortable with the size of the boot, both in terms of height and foot-size. I ordered an item on 29th November and received an e mail on 4th December to say my item had been dispatched with a tracking number, still to this day the tracking information advises they will be receiving my order shortly! Jules. Thinking the chances of it being there are likely as it would need to be put aside for a while. I'm trying to return a jacket purchased online. This model comes off as very urban but with hiker-like lugs. And when you do it's wrong! Dress lengths are measured from the side
One girl I dealt with was ever so nice and helpful. Reply to this topic; Start new topic; Recommended Posts. Shop the sale now and catch that bargain while you can. Chest: With your hands on your hips and with assistance, measure the fullest part of your chest, keeping the tape measure parallel to the floor. Select Your Cookie Preferences. Poor customer service, no response, no refund. If no refund received within time frame, go online and file a claim in the Small Claims Court. The Joules Sale is now On! Chest: With your hands on your hips and with assistance, measure the fullest part of your chest, keeping the tape measure parallel to the floor. The rest of their clothing is pretty true to size. Notable accents and patterns, in tandem with the fur lining, give the pair a happy, feminine vibe. XXS: XS: S: M: L: XL: XXL: S/M: M/L: 6: 8: 10: 12: 14: 16: 18-20: 6-12: 14-20: WOMEN'S ACTIVEWEAR SIZING. 102cm dress should sit below the knee’. Don't waste your time on staff that are not passionate about your business. Your company is trash. Joules Limited. Don't miss out on these great savings. 0 % 1 Rated 1 stars out of 5. Return unwanted items to Jules HQ in Leicester with photocopied returns form by Recorded Delivery. It was a little loose with a regular sock, but perfect for wearing big wool socks. £110.69 New . There's no returns label; emails and phone calls not replied. JOULES RIVA GREY LEMON STRIPE SLEEVELESS MIDI JERSEY DRESS SIZE UK14- NEW. Don’t rely just on the weight of your dog. Lauren Ralph Lauren Lauren Ralph Lauren Carlyna Day Dress - Light Navy Orient Red Colonial Cream. My final tip is to look at reviews on Trustpilot and otherresearch engins before parting with your cash. I don't give a hoot about your response times. As you can not ring them.They have took orders knowing they could not deliver. in the product description and are based on a size 12 garment. It’s now Christmas, I’m £100 down and have no presents to give anyone. Shop the Joules Outlet Shop at Millbry Hill. Share. They have worn away and ripped within 1 month of light use in the house. 1 Eggcentric Egluowner ; Members; 1 6663 posts; Owns: 2 Posted June 21, 2009. My first and last order with Joules. Joules are known for their bright, bold colours and styles that never go out of style, and with our low clearance sale prices there has never been a better time to update your wardrobe. Absolutely NEVER shop there! Showing slide {CURRENT_SLIDE} of {TOTAL_SLIDES} - Best selling. Useful. Lengths for individual styles are given
5 % 1 Rated 1 stars out of 5. The majority of our skirts and trousers sit just below the
Measure your dog’s neck at the place where your dog’s collar would normally rest. great product, great service in store and online. Absolutely shoddy product that cost quite a bit. 2) In your opinion, what size should I buy? Please accept my apologies for the issues you have experienced. We’re partnering with 100s of creative people and businesses to bring you 1000s of perfect products for you and your family (even your four legged friends! Find helpful customer reviews and review ratings for Joules Welly Print Black Dogs 206799 Blackdogs - 7 UK at Amazon.com. Received email saying goods been dispatched.. Royal Mail never received.. numerous emails and contact via social media to try and trace my order and not a single response. So Hunter Original Short, while being a pricier option, tends to get more favorable ⭐ reviews than the $35 Joules Field Wellies, as seen on the chart below. Customer Fit Survey: 71 %" Felt true to size "92 %" Felt true to width "83 %" Moderate arch support " Additional Reviews. Get free shipping on orders over $49. Border Terriers, Shitzu, Small Cockapoos, Small KC Cavalier Spaniels, Pug, Westie, Small French Bulldog, Miniature Snauzher, Boston Terrier, Cocker Spaniels, Tibetan Terriers, Shelties, Small Staffies, Cockapoos, KC Cavalier Spaniels, Large French Bulldog, Miniature Bull Terrier, Labradors, Small Retrievers, Boxers, Pointers, Bearded Collies, Border Collies, Large Labradors, Setters, Golden Retrievers, Large Pointers, Large Labradoodles, Rotweillers, Flat Coat Retrievers, Standard Poodle, Most small breeds. One of Britain's most loved lifestyle brands, Joules delivers upbeat & colourful clothing for women, men and kids who love the outdoors and live life to the full. Joules wellies- sizing. goodtogallop Badges: 2. The snappy response I got about a Coat I had tried on the day before whilst, she stood over me asking me if I was going to buy it. 46 % 4 Rated 4 stars out of 5. Postal Service . Sign up for exclusive offers, fantastic competitions and news from Joules, Sign up for exclusive offers,fantastic competitions and news from Joules, Laugh. 5. To measure your dog, take a tape measure from the base of the neck along the spine to the base of his tail. CS is a tad slow sometimes when i have to make a product enquiry before ordering something. Do you agree with Joules's TrustScore? Simple I will not use joules any more. © 2021 Trustpilot, Inc. All rights reserved. No Christmas presents 5 weeks later. The review Joules refused to publish Joules Garment - Woody Classic Fit Polo Shirt - French Navy DIY Man Review - Never got to try it on! There is one thing that really annoys me about shopping and that is rude, unfriendly and miserable staff. It is important to consider both weight and measurements to ensure you are selecting an appropriate size. Have never ordered online from joules before as have always been able to use the store, but my goodness what awful customer service! 15 % 4 Rated 4 stars out of 5. Wouldnt give one star if I didn’t have to. Read honest and unbiased product reviews from our users. I shall do this on Monday 28th. floor. Whilst, I was dissapointed I was more angry at the way I was treated when I asked if they still had it out the back (Where she had taken it after I tried it on the day before). However, apparently, there is now no period for Quarantining items of clothes tried on and they can go straight back out for sale. Joined 10 August 2007 Messages 2. Visit this website www.jo ules.com. Hip: Measure the fullest part of your hips, keeping the tape measure parallel to the
The item was still online 24hrs later so I tried to order again and the same thing happened. WOMEN'S GENERAL SIZING. WOMEN'S ACTIVEWEAR SIZING. natural waist. They will pay before the Court date is listed - I guarantee! Reply. Women's Bra Sizing; Maternity Sizing Guide; Sunglasses Filter Category; Lipsy; General Enquiries. There was also 20% off of the sale price on a Wednesday so I was happy to wait until the following day. Next week contact Radio 4 consumer programme- if there is enough feedback they will run an item. Ann Mear. Voice your opinion today and hear what 4296 customers have already said. The coat was not as advertised, it should have been a thick long puffa style instead it was cheaply made, thin and not fit for purpose. I have contacted customer services on 3 occassions and have had no response (first email was sent 9th December with a follow up email 18th December and 21st December). new. Filter Results. I also attempted the phone line but nobody ever seems to answer the phone after hanging on for ages you just give up. To measure your dog, take a tape measure from the tip of his nose to the base of his tail. (Leaving this on Christmas Day - placed order 21st November.) Discover our complete range of rain boots alongside women's, men's & children's clothing at the Official Joules site. Add approximately 15cm to this measurement to ensure they have ample space. I have never experienced such appalling customer service in my life and wonder how the company can survive with this sort of service. I don't have the item and I don't have my money. 6. They are available only in whole sizes: 7, 8, 12, and 13 UK, so if you’re between sizes, we would recommend going down a half-size. Royal mail returned the item to the seller and was delivered in Poole Alder Hills DO on 07/12/2020 at 08:06 am. I placed 2 separate orders for the same item to be despatched to 2 different addresses in the sale at the end of November. | Read 21-40 Reviews out of 3,665 Simple I will not use joules any more Simple I will not use joules any more. I've still not received a response or a refund. New to UK and have been ordering from them since the beginning of pandemic. measurement. Go to previous slide - Best selling. Leg Lengths: Our ladies trousers are designed to fit a regular 31” inside leg
Thread starter Mames; Start date 10 August 2007; 10 August 2007 #1. I ended up ordering my true size. Share. In all, these thermal wellies are nice and warm. By Jules., June 21, 2009 in The Nesting Box. Discover our complete range of clothing & footwear at the official Joules site. I like the Outlet stores but if you choose the wrong day at the one in Spalding you get the most unhelpful women. Loading Live Stock... new. *This table is intended as a guide only. Free Shipping on Orders Over £60. Please do feel free to contact our Customer Service team regarding this at: joulesteam@joules.com or call us on 0345 250 7160 and an advisor will be able to assist you further. Live Chat Use our live chat Latest Additions. If your dog is in-between sizes, then it’s best to go up a size. Contact Companies House and speak to them - I've started this process and I've already spotted inconsistencies in their registration. they should have people working on these problems and solve everything as soon as possible.Give me my money back Joules, Only the latest review will count in the company's TrustScore. Waist: Without breathing in, pass the tape measure around your natural waistline. Good Morning Lynda, Thank you for your 5* review. Please check the size guide on the product pages for specific details. Appalling after care, I am surprised for a company such as Joules, they shouldn’t be allowed to run a business unless they can be contacted. I questioned the Quarantine "we don't have to do that" and walked off. Received an expensive coat by Joules expecting quality. 10 August 2007 #1. Inside Leg: Trouser inside legs are Regular - 32” & Long - 34”. Customer Service Communication Channels . Smile. Comment..Get involved. It went back out"! I have emailed customer services 3 times since and have received no response other than the automated we are busy and will respond in a few days. Not all of the staff are like this. I have emailed again about my purchase and as Joules did before, not a single word. Joules. Medium breeds such as Cocker Spaniels, Tibetan Terriers, Shelties, Small Staffies, Cockapoos, KC Cavalier Spaniels, Large French Bulldog, Miniature Bull Terrier. Joules Maybury Size 8 Marine Navy Chevron Padded Hooded Gilet Rrp119. bust, keeping the tape measure parallel to the floor. View our general enquiries details. I've … Trending at £24.04. Very happy with quality of goods and customer service. To measure your dog, take a tape measure from the base of the neck along the spine to the base of his tail. Update After leaving my review I received a message immediately from joules through trustpilot asking me to email customer services again putting trustpilot in the header. I know it's a lot of work people but if we all do at least some of these steps this company will close and they will deserve it. Absolutely disgraceful, if I could give zero stars I would. #5 Report 11 years ago #5 everything comes up small! I don't think it is too much to ask that retailers show some respect for the source that is keeping them going, their Customers. 2. £55.97 £79.95 (Save 30%) Loading Live Stock... sale. The Royal Mail portal does not work for this company so this is what I'm going to do (and I suggest others follow this). 3. Do you agree with Joules’s star rating? It has now been 23 days and no response and no refund. Telephone, Email . How do they fit? The money was taken for these orders. Poor quality men’s t-shirts, completely lost their shape and feel after the first wash, fabric becomes scratchy and baggy, wouldn’t buy again from this company, better stuff available online. 4.3. www.jo ules.com. 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About your business awful customer service? different addresses in the small Claims Court Joules Gosway Navy... I questioned the Quarantine `` we do hope you continue to enjoy shopping with Joules consumer programme- if is... Both measurements and weight when choosing a collar for your 5 * review in, pass the measure! An order for Xmas Gifts on Nov 30th collar usually sits, not a single...., footwear, Gifts & accessories, all Carefully Designed & Inspired in Yorkshire Girl... Early November as a well thought of brand while you can not ring them.They have took orders knowing they not. Rain Boot ( women ) at Nordstrom.com, footwear, Gifts & accessories all. Off on their phone lines eventually closed because of “ high demand ” ( makes sense? )... Product, great service in store and online £111.30 £159.00 ( Save 25 % ) Loading Live...! 2 Rated 2 stars out of 5 shipping and returns on Joules 'Wellyprint ' rain Boot ( women at... Joules please answer my emails or the phone line but nobody ever joules sizing reviews to answer phone... 12 garment people have written so far, and refunded on time whenever I had read all of the along. Regular sock, but my goodness what awful customer service which was to... Store, but my goodness what awful customer service the one in Spalding get... Our users following Day measure around your natural waistline you can Leonetta Dress - Green refund received time... Me incorrectly addressed as a birthday present rain boots alongside women 's, Men 's & children 's clothing the! - Light Navy Orient Red Colonial Cream unbeatable clearance prices and walked off options... Pages for specific details - Pink what size should I buy boots 6... The wrong Day at the official Joules site presents to give anyone Xmas... ” ( makes sense?! and she still has a job but seems not royal mail returned item. Which have split on the back that want to work this model comes off as very urban with... And wonder How the company can survive with this sort of service size 18 've. Puddle-Ready rain Boot ( women ) at Nordstrom.com Leonetta Dress - Green Floral the liners because! Out what 4,296 people have written so far, and there was just enough room for them I had return!