See if the device unreachable error stops in this way. To fix iPhone device is unreachable, go to Part 1. If the name of a file or folder is too long, it can also cause trouble in copying it from iPhone to a computer. Some users found that iPhone "the device is unreachable" is gone when using USB 2.0 port. Step 1 Install FonePaw DoTrans on PC and open it. Note: The Kasa Wi-Fi Smart Plug Mini only supports 2.4GHz networks. When I first installed the switch in Dec 2018, all went well and I could control the HS200 switch remotely. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. The error can be fixed with the following tips. Sounds like the router has lost track of the devices. And if you have some large-sized videos that cannot be imported from iPhone to PC, try to use FonePaw DoTrans, which can help you transfer iPhone contents to PC without errors. New comments cannot be posted and votes cannot be cast. I installed a smart switch HS200 and it works great for about 5 minutes. Then in the Kasa app it says the devices is unreachable. In such cases, the iPhone videos or photos cannot be imported because of incompatibility issue. Windows PC might shows "the device is unreachable" when you try to copy 4K videos or HEIC photos from iPhone 7/8/X/XS/XR to PC. © 2014 - 2021 FonePaw Technology Limited, HongKong. When the power goes out, it can wreak havoc on the smart home. I’ve plugged in a smart outlet from TP link and the same thing happens. 4 people found this helpful. Then photos and videos will be copied to the PC without the error "the device is unreachable". Note: The Smart Plug only supports 2.4GHz networks. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. If I restart each device, it comes back … If you have another HS-100, plug it into the same location and see what happens. Hey Josh my grandson unplugged my bedroom lamp and now it says not responding it constantly goes from bright yellow to find then bright white to dim white like every 30 seconds I tried resetting modem unlinking magic home , factory resetting bulb and renaming it still doesn't respond u hope we get an answer I thought I understood the A19 completely but really stumped on this one Device has been installed into the KASA app and is still installed. Here’s what I’ve tried: After choosing Keep Originals for transferring to Mac or PC, re-connect your iPhone to PC and see if you can import photos or videos now. I installed a smart switch HS200 and it works great for about 5 minutes. In fact, when troubleshooting iPhone driver(Apple Mobile Device USB Driver) in Device Manager, these users got the report that said: "Apple Mobile Device USB driver is an older device and might not work with USB 3.0, Plug the device into an available USB 2.0 port." Then in the Kasa app it says the devices is unreachable. Update: restarting router fixed it thanks! The device worked properly at one time and the problem has started recently. Open Device Manager, find the USB drive for your Android phone, click Uninstall. 3. If you are plugging your iPhone into PC via USB 3.0 port, change to USB 2.0 port. You can try the following methods if an Android device is unreachable. After that, re-plug your phone to the computer and a new driver will be installed. If there is a failure, then some other device is causing the problem. Multi-room audio lets you control music playback on Echo speakers. **Due to the effects of COVID-19, our phone support services at this time are running on a limited schedule. I’ve plugged in a smart outlet from TP link and the same thing happens. Use the Grouping feature on the Kasa Smart app to combine your devices together for unified control with one single tap on your smartphone. Move the bulb closer to the Deco router. If your computer still shows "the device is unreachable" when importing iPhone photos or videos, get a new USB cable to see if the original cable is faulty. Video Guide: How to Move Data to Unreachable iPhone/Android. In the Kasa App, under the switch settings, there was the option for remote control (toggle on/off). I have over 60 Kasa devices and everything is normal right now. My home WiFi has not changed and is up and running...what could cause this? You may find the unreachable device error gone when you import photos or videos one by one. Press and hold the reset button until the Wi-Fi LED blinks amber rapidly (about 10 seconds) to reset the Smart switch to factory defaults. Transfer data between iOS or Android devices and PC selectively or in batch mode. If you cannot import or copy photos or videos to PC in Windows Explorer because the device is unreachable, you can download FonePaw DoTrans to transfer files from iPhone to PC. Just to test my plug I turned off WiFi and sure enough the Kasa app said the device was unreachable (grayed out). Devices Unreachable. On Feb 27, 2019, the App was update A: Yes, you can plug a power strip into a TP-Link Smart Plug and turn it on/off via the Kasa app or voice command with Amazon Echo/Google Assistant. Devices Unreachable. You can run hardware and devices troubleshooter on Windows to fix any possible issue with drivers. Also, it is recommended to enable My Photo Stream and iCloud Photo Sharing in Photos. The subreddit for all things TP-Link and Kasa Smart, including Wi-Fi routers, network switches, smart plugs, smart bulbs, smart light switches, cameras, and more! More than that, it can transfer files directly from one iPhone/iPad/iPod to another, from computers to iPhone/iPad/iPod. I installed a smart switch HS200 and it works great for about 5 minutes. In such cases, the iPhone videos or photos cannot be imported because of incompatibility issue. Q1: Can I plug in a power strip to the smart plug? Find "Hardware and Devices" and select it. So iPhone is unreachable probably because the driver is not working with USB 3.0. If I restart each device, it comes back … Step 1 Open Settings on your iPhone. You can easily stop the "device unreachable" issue by changing a setting in your iPhone. Step 3 When DoTrans detects your iPhone, you can see all the contents of your iPhone on PC. Chanimal. You can still tap on on/off or use any of the lighting control and it will control the devices that are still ... Kasa Device widgets: Tap on Kasa Device (3x1) or Kasa Device (4x1) widget, select a device and I plug it in and start the setup process in the Kasa app and the setup works every time. When I go into Kasa app to investigate, they are all unreachable. Combine your living room bulbs, plugs and light switches together for an easier way to turn them on when you get home. I’m a bit perplexed...all my smart devices are acting up (not working). Turn on your phone and enable the Kasa App. Kasa Smart has you covered with everything from in-wall power outlets to outdoor plugs, easily control everything from your game room all the way to your patio. 3 Launch Kasa and follow the in-app instructions to connect the Smart Plug to your network. All I do is toggle the "remote control" setting from on to off then back to on then the smart plug works just fine. I shortened the directory name and filename of the file that appeared to be causing the problem and this resolved the issue. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. Please use the information below for support with consumer products, such as wireless routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products. Windows PC might shows "the device is unreachable" when you try to copy 4K videos or HEIC photos from iPhone 7/8/X/XS/XR to PC. I installed a smart switch HS200 and it works great for about 5 minutes. By choosing Keep Originals, when transferring photos or videos to PC or Mac, iPhone won't check compatibility of the files in the target PC or Mac and thus the unreachable device error won't be triggered. With Kasa Smart plugs have complete control of connected appliances from anywhere with the Kasa Smart app or use simple voice commands and your favorite voice assistant. Move the switch closer to the Deco router. Technical Specifications + Network . Here's how to … Rename the file and try to import it to the computer again. Fail to search the bulb / the bulb becomes unreachable/offline Check the light switch of the bulb and make sure it’s always switched to the ON position; Make sure Remote Control is enabled on Kasa app. If I restart each device, it comes back for about 5 minutes then stops again. Then import the photo or video from the iPhone DICM folder to the computer. Reviewed in the United States on May 17, … If I restart each device, it comes back for about 5 minutes then stops again. Kasa Smart Light Bulb by TP-Link – WiFi Bulbs, No Hub Required, Old Version, Works with Alexa &… "Device Unreachable" error after a couple of months of use! However, if I try and turn the plug on or off I get a notification saying: "Cant connect to the device. Helpful. All I do is toggle the "remote control" setting from on to off then back to on then the smart plug works just fine. FonePaw DoTrans enables you to import photos, videos, contacts, audios, messages from iPhone to PC. Devices Unreachable. Several Windows users have been reaching us with questions after getting the Error 0x80070141: The Device is unreachable when trying to perform certain actions. Report abuse. ... • Make sure the devices connected to the Smart Plug are turned on. Plugs You can try to reinstall USB driver of your Android device to re-establish its connection with PC. The PC could show "the device is unreachable" when you are copying lots of photos or videos from iPhone to PC at a time. Fixed slow/sluggish performance issue seen when some devices are unreachable. 3.6.0 - Aug 10, 2020 # Added support for cameras that use authenticated RTSP streams to Android. By using our Services or clicking I agree, you agree to our use of cookies. Supported Devices. Some Android devices, such as Samsung Galaxy, Lenovo, can't import files to PC as the message pops up: the device is unreachable. Step 2 Connect your iPhone to the PC via USB cable. Note: as of October 2019, the official integration was updated to keep status is in synch, and now turning the device off with, say, echo should cause the status to update with SmartThings as well. How to Revive Your Smart Light Settings After a Power Outage. Well when strange things happen, turn it off and then back on. When I go into Kasa app to investigate, they are all unreachable. After your Android device is connected to PC, open the phone, go to Settings > Storage and tap Connect as a Media Device(MTP) instead of Camera (PTP). Please try again later" Fail to add the device / the Wi-Fi LED lit solid red / the device is offline/unreachable Check the switch of the bulb and make sure it’s always switched to the ON position. Check network functionality, If it fails, you know it is the Kasa App - Plug interaction. I’m a bit perplexed...all my smart devices are acting up (not working). How to update firmware of Smart Devices in Kasa App? All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. Step 1 Open Settings on your iPhone. Also, some users find that a long file path can lead to "the device is unreachable" error. Hey Josh my grandson unplugged my bedroom lamp and now it says not responding it constantly goes from bright yellow to find then bright white to dim white like every 30 seconds I tried resetting modem unlinking magic home , factory resetting bulb and renaming it still doesn't respond u hope we get an answer I thought I understood the A19 completely but really stumped on this one Scroll down to the bottom and find the section: Transfer to Mac or PC. Press question mark to learn the rest of the keyboard shortcuts. If I restart each device, it comes back … Turned WiFi back on and now the device can be seen and controlled. Troubleshoot 1. If you're asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try. After the troubleshooting, try to copy files from your Android phone again. When importing photos or videos from iPhone 6/7/8/X/XS/XR to PC, the PC reports: "the device is unreachable." Devices Unreachable. (I have 2.4G, 5G and Comcast) I have my KASA on 2.4G) If you are on the correct network go to Kasa app and go to device settings for the item with the "offline" issue. 3 Launch Kasa and follow the in-app instructions to connect the Kasa Wi-Fi Smart Plug Mini to your network. **Due to the effects of COVID-19, our phone support services at this time are running on a limited schedule. Then in the Kasa app it says the devices is unreachable. For the HS300/KP303, the control button works as both the power and reset button. This is a warning that 1 or more devices belonging to the group is 'offline' or unreachable. Then in the Kasa app it says the devices is unreachable. Try to copy the photo or video to the home directory of the iPhone, that is the DMIC folder. When using the skill, you need to specify by name which device to use. Press Windows + S to open the search bar, type Troubleshooting to open the troubleshooter tool. I installed a smart switch HS200 and it works great for about 5 minutes. There are two ways to define this/these name(s): * Use the name(s) you set up already – these are shown in the TP-Link Kasa app and can be changed, or * Create an Alexa group, like Bedroom or Downstairs, and add the device to the group. 5.0 out of 5 stars Have 3 - work well. Press the control button to turn on or off the corresponding outlet. HomeKit support for TP-Link Kasa smart home devices using HomeControl. Part 1 Fix "The Device Is Unreachable" for iPhone, Part 2 Fix "The Device Is Unreachable" for Android, iTunes Won't Recognize iPhone, iPad and iPod, How to Import Photos from iPhone to Windows 10/8/7, Fixed - Can't Import Photos from iPhone to PC(Windows 10/8/7), Solved - ″You don't have permission to save files in the location where screen shots are stored″. While accessing metadata using Calibre, I noticed that the device became unreachable when an extremely long path/filename was encountered. You can easily stop the "device unreachable" issue by changing a setting in your iPhone. Click Privacy Policy to learn more. In such cases, the iPhone videos or photos cannot be imported because of incompatibility issue. Your Android device is unreachable probably because there is an issue with the USB driver of your Android device. If your computer shows "the device is unreachable" for Android, jump to Part 2 for its solutions. Here’s what I’ve tried: Some users just got the error message when copying certain photos or videos from iPhone to PC, while others can't import any photo or video to PC because the device is unreachable. If I restart each device, it comes back … If you find this article helpful, give us a Like or share the article with people who may need it. Options. Then in the Kasa app it says the devices is unreachable. If TP Link/Kasa doesn't respond in 48 hours with an RCA or a MTR mine will be returned to Amazon with a 1 star unsatisfactory rating. In most cases, the error code is reported to occur in situations where the user is trying to open, copy or move a JPEG file from a camera storage device to a computer. Also if the camera detects no motion for a period of time, the Kasa app will state the device is unreachable. 2 Reply 2 #8. The error 0x80070141: the device is unreachable is not exclusive to iPhone. Use your Kasa Smart app to individually schedule each device connected to the Kasa Smart Wi-Fi Power Outlet to automatically switch on or off at set times. Got it! I’ve plugged in a smart outlet from TP link and the same thing happens. • Make sure your mobile device and the Smart Plug are connected to the same network. Connects to its Wifi Network, configures the name for the device, connects to my wifi successfully and the lights go fully green. 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